Returns & Exchanges
At Enchanted Toy Shop, we want your whimsical wardrobe to fit perfectly. If your purchase isn't quite right, we offer stress-free returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your unworn items with original tags attached into the original shipping box or a secure mailer.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.